If you refuse to accept the delivery we will charge you for the return postage cost to us. For orders that have been dispatched please follow our returns policy. Confirmation of this refund will be emailed to you. If the goods have not been dispatched then we will cancel your order and refund the invoice value. If you wish to cancel an order before it is dispatched please contact us by email from our contact page. If you have any further questions regarding our shipping rates, please do not hesitate to contact us This does not apply to orders shipped to Ireland. We cannot refund any charges that may be incurred due to customs clearance. Great Britain) Customs Clearance Surcharges are paid by the customer and not by Eurobaby®. Shipping costs:Įuro Zone 2 - €20.50 - Belgium, Denmark, France, Germany, Luxembourg, NetherlandsĮuro Zone 4 - €26.50 - Czech Republic, Hungary, Italy, Poland, Sweden, Slovakia, SloveniaĮuro Zone 5 - €38 - Croatia, Finland, Spain(Mainland), Norway, Portugal(Mainland)Įuro Zone 6 - €43.30 - Bulgaria, Estonia, Lithuania, Latvia, Romaniaįor orders shipped outside the EU (i.e. Products that are in stock may take 5 working days to be shipped. ** Orders made via PayPal are not eligible for in-store collection at this time **Īll our European deliveries are shipped via DPD couriers and tracking numbers are sent after your order is shipped. To collect your order, simply bring photographic ID (Passport, Driving License, Student ID) with your email receipt email to your chosen collection point where one of our team will assist you When your order is ready for collection you will be notified by an Awaiting Pick-Up email and a phone call from your chosen store to let you know your item(s) are ready for pick up, until then your items will not be available If your item is out of stock, one of our team will endeavour to contact you immediately with an expected date for collection This is not Collection confirmation, your item(s) may not yet be in your chosen store, we operate from our central warehouse based outside of Dublin and it may take 5 working days for your item (s) to be available for collection in your chosen store When you have completed your order, you will receive a confirmation email. Please note this is different to a Click and Collect serviceĪt stage 4 of the checkout process, you will have the option of selecting one of our three stores: Longmile Road or Airside Swords as your collection point We offer an in-store collection option on all orders. However, we will always work hard to keep these temporary changes to a minimum.Įurobaby cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. Occasionally, external factors will mean that these delivery services are interrupted or aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. We aim to meet these delivery times but during busy periods, including sale and Christmas time, deliveries may take a little longer. *We offer free standard delivery on all orders over €60 in Ireland and the United Kingdom. All deliveries must be signed for.ĭelivery will be attempted between 7 am to 10 pm Monday to Friday (excluding public holidays) We are unable to leave deliveries in Wheelie Bins, Garages, etc. We use DPD courier service who provide fully trackable, Next Day delivery throughout Northern Ireland and the Republic of Ireland. If your order is out of stock, we will endeavour to contact you immediately with an expected delivery date. Some products may have a longer delivery time, which is stated in product availability. Order placed before 3pm will be dispatched that day (excludes weekends & public holidays). We offer FREE DELIVERY on orders over €60 in Ireland – Same day dispatch on orders placed before 3pm
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